Before you proceed, you may want to create a system restore point first, so that you can revert back, if you find that the results are not what you expected.

1Run windows troubleshooter

  • Download and run the Windows 10 Start Menu Troubleshooter from Microsoft.
  • Run the following command in an elevated command prompt, to run the System File Checker.
sfc /scannow

Restart after the scan is over and see if it helped.

  • Repair Windows Image. Open an elevated CMD copy-paste the following and hit Enter
Dism /Online /Cleanup-Image /RestoreHealth

Restart after the scan is over and see if it helped.

  • Make Start full screen and back. Enable Tablet Mode and Start Screen and then go back. See if this toggling has helped.
  • Open an elevated PowerShell window.

Type the following and press Enter:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

To open an elevated PowerShell prompt, type PowerShell in taskbar Search, and in the result ‘Windows Powershell’ which appears, right-click and select Run as administrator.

After the November Update, if you use this method  to fix this problem using the Appx PowerShell cmdlet, it caused problems with your Windows Store apps. But if you have installed Windows 10 Anniversary Update, it is working now.

  • Create a new user and see if it helps. To do this, open an elevated command prompt window, type the following and hit Enter:
net user username /add

Here username is your new user name. You will see a The command completed successfully message. Log into your new account and see if has resolved your issue.

NOTE: You may do this, to open a Command Prompt or Powershell window. Press Ctrl+Shift+Esc to open the Task Manager. Click on File menu > Run new task. To open a command prompt window, type cmd. To open a PowerShell prompt, type powershell. Remember to check the Create this task with administrative privileges check-box. Then hit Enter.

If Cortana or Taskbar search is not working, open Task Manager > File menu > Run new task. Type powershell and select the Create this task with administrative privileges check box and click OK. See this post if your Taskbar is not working in Windows 10.

2Check and repair corrupt Windows files

Windows files can sometimes become corrupt and this can wreak all kinds of havoc on your PC — including a stuck Start menu. Fortunately, Windows 10 has a built-in way of fixing this.

Launch Task manager

Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager.

Run a new Windows task

When the Task manager window opens, click the More details option to expand it, then select Run new task from the File menu.

Run Windows PowerShell

When the Run new task dialog box opens, type powershell, tick the box forCreate this task with administrative privileges and click OK.

Run the System File Checker

Type sfc /scannow into the window and press the [Return] key. The scan may take some time and will end with one of three results. Windows did not find any integrity violations and Windows Resource Protection found corrupt files and repaired them mean there are now no corrupt files, but Windows Resource Protection found corrupt files but was unable to fix some (or all) of themindicates a problem.

In this latter case, type (or copy and paste) DISM /Online /Cleanup-Image /RestoreHealth into the PowerShell window and press the [Return] key. This will download files from Windows Update to replace the corrupt ones and, again, this may take some time.

If you struggled with this solution, watch the video at the top of the page to see each step in action.

3Reinstall Windows apps

Launch the Task manager and open a new PowerShell window with administrative privileges, as explained above.

When the Windows PowerShell window opens copy the line below and paste it into the PowerShell window by simply right-clicking at the blinking PS C:\WINDOWS\system32> prompt, or by pressing [Ctrl] + [V] on the keyboard:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Wait until the app download and installation process completes — ignore any red text that appears — and restart Windows.

4Create a new user account

If reinstalling Windows apps doesn’t work, creating a new user account usually will. If you’re currently using a Microsoft account, your settings will also transfer to the new account once you upgrade it from the default local account. You’ll need to transfer your local files from one account to the other in all cases, though. Your installed software won’t be affected.

Launch Task manager

Open Task manager (see above) and select Run new task from its File menu.

Tick the box for Create this task with administrative privileges and type net user NewUsername NewPassword /add in the box.

You’ll need to replace NewUsername and NewPassword with the username and password you want to use — neither can contain spaces and the password is case sensitive (i.e. capital letters matter).

Log into the new account

Restart Windows and log into the new user account. The Start menu should now work, so you can change the new local account to a Microsoft account, and transfer your files and settings.

Restart Windows in Troubleshooting mode

Close any open applications and press the [Windows] + [L] keys to log out of your Windows account — or just restart Windows. On the login screen, click the Powericon at the bottom right, hold down the [Shift] key and select the Restart option.

5Run Windows Update

Microsoft rolled out its third major update to Windows 10 in April 2017, known as the Creators Update.

The company hasn’t stated whether it would fix any of the Start Menu issues specifically, but a few visual tweaks were made which could iron out the problems.

The Creators Update should be rolled out to your machine automatically, but if it hasn’t landed yet you can force it to come through now.

Simply go to Settings and select Update & security.

Then click on the Check for updates button and the Anniversary Update should come through.

6Run Cmd as admin and rename the following

  1. Right-click at Start and run Command Prompt as Admin
  2. Type command:
    ren %windir%\System32\AppLocker\Plugin*.* *.bak
  3. Restart Windows
  4. Be happy

7Application Identity start

  1. Right-click at Start and click RUN
  2. type SERVICES.MSC and press the enter key
  3. right click on APPLICATION IDENTITY and select START
  4. Be happy… a reboot is not required

8Another Fix from microsoft support team

  1. Press Windows Key + R on your keyboard.
  2. Key in PowerShell and hit Enter.
  3. Right click on the PowerShell icon on the taskbar and select Run as Administrator.
  4. Now paste the following command in the Administrator: Windows PowerShell window and press Enter key:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  5. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
  6. When it finishes, try hitting Start and hopefully it’ll start working.

9Restart your Windows 10 machine

It’s iOS or Android, Windows or OS X, the first thing we always recommend our users to do whenever they face some issue is to restart their devices. If Start menu is not working properly on your Windows 10 laptop or desktop, restart it! You will be amazed at how many times you will save yourself from the frustration of slamming your device to the floor. Reboot it and it will be as good as new.

10Use Powershell to fix the problem

So restarting didn’t fix the Windows 10 Start menu issues for you? Well, you are not alone. We exaggerated a little bit when we promised it will be as good as new. We know sometimes you have to work harder to fix an issue, and today seems to be that day for you. Now that you have tried restarting your device, here is what more you can do to fix Windows 10 Start menu issues.

  • Right-click on the Start menu icon to open the contextual menu. 
  • Select Command Prompt (Admin).
  • Type the following commands:
    • Powershell – press Enter.
    • Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}  Press Enter.

Wait for the command to run and it should ideally fix Windows 10 Start menu not working issue.

11Disable or uninstall anti-virus programs

Some users have also reported that disabling or uninstalling the anti-virus program and the firewall has fixed the Windows 10 Start menu issues for them. Make sure you restart your device after uninstalling an anti-virus program.

12Sign out of your account

Microsoft recommends that users should try signing out of their accounts to fix any Start menu related issues.

  • Press Ctrl+Alt+Delete and select Sign out.
  • Sign back in to your account to see if the issue has been resolved.

Create a new local admin account

Start menu still annoying you? Well, Microsoft has another fix for you. Try creating a new local administrator account. This will also solve any issues with Cortana.

  1. Click on the Start menu icon.
  2. Click on Settings to open the app.
  3. Select Accounts Family & other users Other users
  4. Next, click on Add someone else to this PC.
  5. Select I don’t have this person’s sign-in information
  6. Now, select Add a user without a Microsoft account.
  7. Add in a user name, password and click on Next Finish.

Once that’s done, make the newly created account as an administrator account.

  • Under Other users (from Step 3), choose the account you created.
  • Select Change account type.
  • Under Account type, choose Administrator. Select OK to confirm.

13Reset Windows 10 device

If nothing works for you, you can also try to reset your Windows 10 machine to fix “Start menu not working” issue.

  • Go to the Settings app.
  • Click on Update & Security.
  • Click on Recovery. 

When the blue Choose an option screen appears, click Troubleshoot, followed by Reset this PC. finally, click the Keep my files option and follow the on-screen instructions.

Resetting should be your last resort after you have tried every other method.


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