The whea_uncorrectable_error is a Blue Screen of Death error that often occurred not only to Windows 10, but many Windows 8 users. One of the possible reasons for this error may be due to a overclocked CPU. However in some cases a driver error also could produce such BSOD. We’ve come up with two solutions that may help with this issue, please follow the step by step tutorials below.
Causes of this Error
This error has been known to occur as a result of one or more of the following:
Cause 1: Damaged hardware
One possible cause of this error is the hardware(memory, motherboard, hard drives or videocard) that became damaged. This is especially prominent in overclocked systems.
Cause 2: Driver conflicts
Another possible cause is a misconfigured or outdated driver that causes conflicts in the I/O system. This may happen after a driver update or an incorrect Windows upgrade(downgrade).
Cause 3: Corrupt registry or system files
The last possible cause of this error is an important system file, or a registry hive that is corrupt or missing. That may happen because of disk read/write errors, power outages or virus attacks.
Solutions for whea uncorrectable error
Following are the solutions for whea uncorrectable error
1Disable Overclock in BIOS
a. Head to Start menu > Settings
b. Click on Update and Security.
c. Find the Recovery tab, click on Restart now.
d. Troubleshoot > Advanced option > UEFI Firmware Settings > Restart
e. In BIOS, find the Advanced tab and disable Overclocking option. Save change and restart your PC.
Troubleshoot driver issues in Safe Mode
a. Boot into Safe Mode even if you’re stuck in a BSOD restart loop by pressing F8 or shift + F8. Ask your manufacturer for the exact key if neither works.
Click on See advanced repair options and continue.
*If you can boot into your PC without any problems, simply head to Start menu > Settings > Update & security > Recovery > Restart Now.
b. Then select Troubleshoot.
c. Continue to Advanced option > Startup Settings.
f. Enable Safe Mode.
g. In Safe Mode, go to Device Manger by running Command Prompt (Windows key + R) and then enter devmgmt.msc. If there’s any yellow or red sign in any device, update it. After that, restart and see if it works.
*You can also run a hardware failure test in Command Prompt by entering mdsched.exe.
An easy method to fix the 0x0000124 error is to reset your computer’s BIOS to its default settings.
To do so, follow these steps:
- Restart your computer
- Press the necessary key to open BIOS. The usual key is Del or F12, but other manufacturers may request different keys to access BIOS.
- Find the option to reset the BIOS to its default settings. It can be named like any of the following: Load Default, Load Fail-Safe Defaults, Load BIOS Defaults, Load Default Settings, Load Setup Default, Get Default Values
- Save the changes by pressing the F10 key to exit BIOS with saving the changes
Follow the same steps from the Windows 8 instructions on how to check for errors with currently installed drivers and/or update the software for drivers.
You need to make sure that the software for each driver installed is compatible with your Windows version you are currently running.
If you can’t boot into Windows, boot into Safe Mode to open Device Manager:
- Boot the computer
- Press the F8 key before the Windows logo appears to open Advanced Boot Options menu
- At Advanced Boot Options menu, select Safe Mode
- Press Enter
Run chkdsk or Windows Memory Diagnostic
The steps to run chkdsk and Windows Memory Diagnostic tool are similar to those of Windows 8 or Windows 8.1 systems.
To run chkdsk, follow these steps:
- Click Start
cmdin the search box and click Command Prompt from the search results list. On a Windows XP system, click Start > Run > Type cmd, click OK.
- When Command Prompt has loaded, type:
chkdsk c: /f /x /r
c:is the letter of the drive where Windows is installed on.
- Press Enter
To run Windows Memory Diagnostic, follow these isntructions:
- Click Start
Windows Memory Diagnosticin the search box
- Choose Restart now and check for problems
- The Windows Memory Diagnostic tool will restart your computer and run shortly after booting
4General fixes for 0x0000124
The following fixes can apply to all computers, regardless of Windows version installed (XP, Vista, 7 or 8).
Tip #1: Check the cooling system
Make sure your computer is properly cooled.
Tip #2: Clean and/or remove hardware
Try removing unimportant hardware pieces from your computer and restart the system to check if a certain piece of hardware is causing the 0x0000124 error.
Make sure your computer is not plugged-in/powered on!
You can also try to clean the hardware from your computer, e.g. clean the RAM sockets as much as possible.
Tip #3: Reinstall Windows
If the above tips aren’t working and the specific Windows instructions doesn’t work either to fix the 0x0000124 error, try to reinstall Windows.
5Uninstall the problematic Windows Updates
According to users, Whea_Uncorrectable_Error can sometimes appear due to problematic Windows updates. If you noticed this error after a recent update, you might have to remove the update in order to fix this problem. To do that, follow these steps:
- Press Windows Key + I to open the Settings app.
- Now go to Update & security section.
- Click on Update history.
- Now click on Uninstall updates.
- List of updates will now appear. Double click on a specific update in order to remove it.
After removing the problematic updates, check if the issue still appears. If not, it might be a good idea to block problematic Windows updates from installing.
To do that simply download Show or hide updates troubleshooter and run it. Select the update you want to prevent from installing and the problem should be resolved.
6Disable Turbo Boost feature in BIOS
Sometimes certain features in BIOS can cause Whea_Uncorrectable_Error to appear. Several users reported that disabling Turbo Boost in BIOS fixed the problem for them, so be sure to try that.
To see if your BIOS supports this feature and how to find it, we strongly advise you to check your motherboard manual. If you have Intel Turbo Boost installed on your PC, we advise you to remove it as well.
It’s worth mentioning that other settings can also cause this problem to appear, and to fix it you might have to reset BIOS to the default settings. After doing that, the problem should be resolved.
7Disable additional audio devices
According to users, Whea_Uncorrectable_Error message can appear due to your audio devices. To fix the problem, you need to find and disable additional audio output and input devices. To do that, follow these steps:
- Press Windows Key + S and enter sound. Select Sound from the list of results.
- When Sound window opens, go to Playback tab and right click each non-default audio device and choose Disable. Repeat the same steps for all recording devices as well. After doing that, click on Apply and OK to save changes.
Some users are also recommending to disable additional audio devices from Device Manager. To do that, follow these steps:
- Press Windows Key + X to open Win + X menu and choose Device Manager.
- Locate your audio devices and disable all devices except your default one. To disable a device, simply right click it and choose Disable device from the menu.
- When confirmation message appears click on Yes.
After disabling all non-default devices, the problem should be resolved.
These tutorials should help you along the way to determine what exactly is causing the blue screen error message you get. If it is a hardware problem it might also be from the graphics card, from the motherboard or a possible power supply failure.
In this case I would suggest you go to your nearest tech support for PC’s shop and make them aware of the issues. They will probably have there all the hardware parts needed for your PC to replace them and tell you what part is having issues.
8Perform a System Restore
1) Open Start Menu and go to Control Panel, select Recovery > Open System Restore > Next.
2) Select a previous working state, and then select Next > Finish.
The above is the advice on how to fix whea uncorrectable error from Microsoft. And they can help only when the PC can start up properly. But, what if you failed to enter the Windows 10 desktop normally? Here, the following troubleshooting steps created by professionals and technicians may help.